# Troubleshooting

#### **1. My income is not updating**

This is expected behavior during the first day after you subscribe or after Yecho detects a new position.\
On day one, Yecho records your initial balance as a baseline.\
Actual income calculations only begin **on the following day**, once a second data point is available.

If income still does not update after 48 hours, please contact support with your wallet address.

***

#### **2. A position is missing**

If one of your positions does not appear, the protocol or token may not be supported yet.\
Please verify this in the [**Supported Protocols**](https://www.yecho.app/supported-protocols) section.

If the protocol is supported but your position still does not show up, contact support with:

* your wallet address
* the protocol name
* the contract address

We will investigate and index it if applicable.

***

#### **3. Values look incorrect**

DeFi dApps usually display **APY averages over multiple days**, while Yecho displays **realized daily income** based solely on your position's actual performance.

Differences are normal and usually due to:

* APY being a projection, not real-time
* reward emissions not being linear
* price fluctuations (LRTs, RWAs, tokens)
* varying compounding frequencies

If you believe the data is inaccurate, contact support with your wallet address and protocol details.


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